How an over-the-counter product is stored affects how it performs. These are general good practices; if anything differs, each product label always rules.
Temperature
Most OTC products are kept in their original package at room temperature, roughly 68 to 77 °F (20 to 25 °C). Excessive heat and cold can affect their performance.
Humidity, light and location
Choose a cool, dry place away from direct sunlight. Avoid bathrooms and vehicles, where temperature and humidity swing a lot. Keep products in their original container and tightly closed.
Rotation: first expired, first out
For health products it is best to use the FEFO method (First Expired, First Out): what expires first goes out first, regardless of when it arrived. In practice, place new stock behind the older stock so the oldest sells first.
Check expiration dates
- Review expiration dates on a regular schedule, for example once a month.
- Flag products that expire within the next 90 days so they get priority.
- Set aside expired or damaged products so they never reach a customer.
Using expired medicines is risky and can be harmful to health, which is why regular checks are part of serving your customers well.
When you receive an order
Check that the packages are in good condition and confirm the expiration dates before putting the product on the shelf.
